Purchasing and Return Policy

Purchasing Policy

An authorization may be placed on your card when your order is sent, the card will not be charged until you approve the artwork proof created by the Sherpa Team. Your card will be chaged after approval regardless of the shipping date.

Return & Refund Policy

If your order doesn’t ship on time, we will pick up expedited freight. Should you receive your order and it not be of the quality expected or it fails to match your approved proof, we will reprint it or refund the amount of your order. We'll even pay for the shupping to get the problem product returned.


Request Your Virtual Sample!

Enter Your Information:
Product Details
If you were to purchase this item with a custom imprint, when would you need to recieve the order?

Hey we know you may not be ready to buy, but you should get something for your time today. How does $50 off your next order sound?

Need Help?

Contact us anytime for help with a specific promotional product or upcoming project. We’re here to help! You can use our contact form, or call us. Our lines are open from 8am - 5pm EST

Customer Care

Promo Sherpas

1426 Williams ST. Suite 13 Chattanooga Tennessee 37408 United States of America



Available Hours